Begeisterte Kunden
In 3 Schritten zur Customer Journey
http://www.lead-digital.de/content/download/368848/7155019/version/1/file/Whitepaper-W%26V-CustomerJourney_CTA.pdf
User Journeys
In 3 Schritten zur Customer Journey
http://www.lead-digital.de/content/download/368848/7155019/version/1/file/Whitepaper-W%26V-CustomerJourney_CTA.pdf
User Journeys
Einführung in das Thema Customer Journey Mapping.
http://uxmastery.com/how-to-create-a-customer-journey-map/
Customer Journey Map
Kleine Einführung in das Thema User Journeys
http://theuxreview.co.uk/user-journeys-beginners-guide/
User Journeys